Support
常见问题
摄像头仅用于两个功能：1) 检测你是否在电脑前（人脸检测），2) 判断你的坐姿是否正确（姿态检测）。所有画面仅在你的设备上实时处理，由 Google MediaPipe 开源模型在本地完成。不会录制、不会保存、不会上传任何影像。完全无需网络连接。
macOS: 打开「系统偏好设置 → 隐私与安全性 → 摄像头」，确认 UpDog 已获得授权。如果仍无法使用，尝试重启应用。
Windows: 打开「设置 → 隐私 → 相机」，确保 UpDog 有权限访问摄像头。
可以。在系统托盘的 UpDog 菜单中，将「摄像头检测」切换为「关闭」。应用会自动切换为纯计时器模式，按照设定的时间间隔定时提醒你休息。
右键点击系统托盘中的 UpDog 图标（小狗头像），选择「提醒间隔」，可选择 30 / 45 / 50 / 60 / 90 分钟。
首次使用时，应用会自动校准你的标准坐姿。如需重新校准，右键系统托盘 UpDog 图标，选择「校准坐姿」，然后坐直看向屏幕即可。校准过程约需 5 秒。
UpDog 支持 macOS 和 Windows。需要带有摄像头的电脑才能使用姿态检测功能（没有摄像头也可以用纯计时器模式）。
系统要求
- macOS — macOS 10.15 (Catalina) 及以上
- Windows — Windows 10 及以上
- 摄像头 — 可选（无摄像头可用纯计时器模式）
- 网络 — 不需要（完全离线运行）
FAQ
The camera is used for two features: 1) detecting whether you're at your desk (face detection), and 2) monitoring your sitting posture (pose detection). All processing happens locally on your device using Google MediaPipe open-source models. Nothing is ever recorded, saved, or uploaded. No network connection is required.
macOS: Go to System Settings → Privacy & Security → Camera, and make sure UpDog has permission. Try restarting the app if it still doesn't work.
Windows: Go to Settings → Privacy → Camera, and ensure UpDog has camera access.
Yes. In the system tray menu, toggle "Camera" to "Off." The app will switch to timer-only mode and remind you to take breaks at your set interval.
Right-click the UpDog icon in the system tray and select "Reminder Interval." Choose from 30 / 45 / 50 / 60 / 90 minutes.
The app auto-calibrates your posture on first use. To recalibrate, right-click the UpDog tray icon and select "Calibrate Posture," then sit up straight and face the screen. Calibration takes about 5 seconds.
UpDog runs on macOS and Windows. A webcam is needed for posture detection, but the app also works in timer-only mode without one.
System Requirements
- macOS — macOS 10.15 (Catalina) or later
- Windows — Windows 10 or later
- Camera — Optional (timer-only mode available without camera)
- Network — Not required (runs fully offline)